1. Shut off the water

Locate your main water shut-off valve (usually located in the basement, garage, or near the water heater) and turn it off. This prevents more water from gushing out and causing additional damage. If you do not know where your water shut-off valve is located, right now would be a great time to find it, and make sure everyone who lives with you also knows where it is.

2. Turn off the power (as needed)

If the burst pipe is near any electrical outlets or appliances, then make shutting off the electricity your first step. Electrocution is worse than any water damage to your house. If you’re not sure which breaker to flip, then flip them all or flip the main breaker that shuts down everything.

3. Drain water

When the water is shut off, and you’re sure there is no danger of electrocution, open all your faucets, both, hot and cold. Drain any remaining water from your plumbing system. Flush the toilets, too. This helps relieve any pressure in the pipes and prevents any further leaks.

4. Contain the damage

Use buckets, towels, and mops to soak up water and prevent it from spreading. If the water is pooling on carpets or hardwood floors, act quickly to remove soaked carpets, and mop up pooled water on any surfaces that might be damaged by exposure to water.

5. Inspect damage

Take a moment to assess the situation. Is the burst pipe easily accessible, or is it hidden behind a wall or ceiling? Document the damage with photos for insurance purposes.

6. Call the plumber!

Burst pipes require expert repair to ensure your plumbing system is restored safely and effectively. We offer burst pipe repair services and can help you get things back on track ASAP.

7. Clean up and dry out

When the leak is under control, focus on drying out the affected area. Use fans, dehumidifiers, and open windows to promote airflow. The faster you dry things out, the less chance there is for mold to take hold.

8. Prevent future burst pipes

Here are a few tips to keep your pipes in good shape:
Insulate Your Pipes: Especially in colder months, pipe insulation can make a huge difference.
Keep Your Home Warm: Maintain a consistent temperature, even when you’re away.
Let One Faucet Drip: During periods of extreme cold, let the one faucet drip that is furthest from the entry point of the water into your house.  This relieves pressure and helps prevent bursting pipes. A small drip will do. You can catch the water in a bowl and use it, so it doesn’t go to waste.
Schedule Regular Maintenance: Routine plumbing check-ups can catch issues before they become disasters.

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